PPIU-F&B Management

Which of the following best describes the food and beverage industry?

• A sector focused solely on food manufacturing

• A segment of agriculture concerned with raw food production

• A wide industry involving food production, service, and distribution to consumers

• An industry based on the sale of packaged goods only

Which of the following is a major trend in the modern food and beverage industry?

• Increased use of printed menus only

• Digital ordering and delivery services

• Shift away from sustainability

• Focus on one-time customers

Which of the following is a characteristic of a commercial foodservice operation?

• Operates primarily for charitable purposes

• Located within institutions like hospitals

• Operates for profit and customer satisfaction

• Provides food as a secondary service

Which of the following is an example of a non-commercial foodservice operation?

• Hospital cafeteria

• Fast food outlet

• Hotel restaurant

• Theme park food court

What defines a quick service restaurant (QSR)?

• Fine-dining ambience and service
  

• Buffet-style setup with no menu
  

• Limited menu with fast preparation and self-service

• Exclusive service by reservations only

Why is customer service critical in food and beverage operations?

• It increases food production

• It ensures the kitchen runs faster

• It helps build customer loyalty and satisfaction

• It reduces the cost of ingredients

Why is facility design important in foodservice operations?

• It impresses food suppliers

• It reduces the need for customer service

• It prevents the need for marketing

• It ensures workflow efficiency and safety

Who is primarily responsible for overseeing all food and beverage service outlets in a hotel?

• Executive Chef

• F&B Manager

• General Manager

• Restaurant Supervisor

Which position is generally considered entry-level in the F&B service hierarchy?

• Banquet Manager

• Captain

• Waiter/Waitress

• Bartender

Which department is NOT under the direct responsibility of the F&B Manager?

• Front Office

• Restaurant

• Banquet Service

• Room Service