Test tuần 20+21/2025 - AR

Base on the newest release, if customer import review from Jugde.me CSV, do the review have 'Verified purchase badge'?

"Why does the Review box only display to visitor in US? For the Chinese, it does not display"
Use your knowledge with theme optimization to reply this question

[Translation by AI] Merchant is setting 3 languages for widgets including English, German and Swedish. He reports when faking VPN to Germany, he does not see the widget auto-switch to German, it's showing English.

Kindly refer the docs of this feature and reply merchant's concern.

"I want to cancel the app, currently I'm using annual plan. Can I have refund?"

Provide your support to this case

"Your app updates the new import is very difficult to use. Can I have the old version of import?"

"I have imported many reviews but they do not appear on the storefront?"

List your steps to check this case and provide guidance if needed

Store has 2000 products but customer only wants to import reviews from Amazon.

She asks you import reviews for all products, provide your answer:

You have guided customer how to change color of star, he intends to ask you do it. Will you help customer? Are there any notes you want to state with customer?

List steps that agent needs to support and record when customer want to copy reviews (n/a feature)

"I submitted XML file and waited for 3 weeks, why the status is still inactive? When it will be live?"