Lone Working

What is the primary purpose of weekly vehicle checks?

• To ensure the vehicle is clean for the customer

• To ensure the safety, reliability, and compliance of the vehicle

• To track the employee's location

• To see how much fuel is left

When parking your vehicle, which of the following is a key safety practice?

• Park as close to the door as possible, even if it blocks access

• Leave windows slightly open for ventilation

• Park only on unpaved surfaces

• Always choose a safe and legal place to park

If you are involved in a vehicle accident, even if there is no visible damage, what is the first step you should take?

• Drive away if no one saw it

• Report it to your manager and our insurers

• Assess the damage yourself and fix it later

• Call a friend for advice

Besides reporting the accident, what specific information are you instructed to get regarding the other party involved in a vehicle accident?

• Details of the other driver and vehicle

• Their phone number and email address

• Their job title and employer

• Their favourite colour

Before using your mobile phone in the customer's area, what safety check is recommended?

• Check the battery level

• See if you have new messages

• Check your data allowance

• Check if the area is safe

As you approach the destination, what item should you have ready?

• Your payment card

• A gift for the customer

• Your ID card

• A pen and paper

When meeting the customer, what is a benefit of having your ID card on display?

• It acts as a security deposit

• It proves your driving license is valid

• It allows you to access restricted areas

• It reassures the customer

When you are in the field, which of the following people know where you are?

• Team leaders and dispatchers

• The police and emergency services

• The safety team only

• The customer and their neighbours

How many incidents specifically involving dog bites were recorded in 2024?

• 0

• 3

• 6

• 9

If you notice something that looks out of place, such as a sports bat at the side of a room, how should you view it?

• As a piece of sports equipment

• As something the customer might use for entertainment

• As a potential weapon

• As something to tidy away for the customer