Effective Communication

Quiz
•
Professional Development
•
Professional Development
•
Easy
Elizabeth Cheung
Used 1+ times
FREE Resource
16 questions
Show all answers
1.
MULTIPLE CHOICE QUESTION
1 min • 1 pt
Which of the following is NOT a characteristic of effective communication?
Clear
Coherent
Confrontational
Courteous
2.
MULTIPLE CHOICE QUESTION
1 min • 1 pt
A compelling message should always:
Include complex terminology
Avoid emotions
Be unique and inspiring
Focus solely on data
3.
MULTIPLE CHOICE QUESTION
1 min • 1 pt
What is the first step in overcoming communication barriers?
Apologize immediately
Identify the barrier
Change the medium
Avoid difficult topics
4.
MULTIPLE CHOICE QUESTION
1 min • 1 pt
When giving feedback, which approach is best?
Focus on personality traits
Offer advice instead of solutions
Focus on observable behavior
Avoid specific examples
5.
FILL IN THE BLANK QUESTION
1 min • 1 pt
What type of written correspondence should include a softened tone and reasons for the message?
6.
MULTIPLE CHOICE QUESTION
1 min • 1 pt
Which question type encourages deep thinking and exploration of assumptions?
Closed-ended
Multiple Choice
Socratic
True/False
7.
MULTIPLE CHOICE QUESTION
1 min • 1 pt
Name two barriers to communication and provide an example of each.
Language barriers (e.g., using jargon), physical barriers (e.g., noisy environment).
Financial barriers (e.g., lack of funds), emotional barriers (e.g., excitement).
Technological barriers (e.g., outdated software), time barriers (e.g., short deadlines).
Cultural barriers (e.g., different holidays), legal barriers (e.g., copyright laws).
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