TEST 1: MGT2013 (TEAMS AND GROUP & COMMUNICATION)

The setting in which communication takes place is called decoding.

• True

• False

Nonverbal communication involves all messages that are nonlanguage responses.

• True

• False

Examples of written communication are letters, memos, policy manuals, and reports.

• True

• False

The channel is the carrier of the message or how the message is sent.

• True

• False

If the message is encoded properly, there will be no noise in the communication process.

• True

• False

Filtering occurs when a sender manipulates information so that it will be seen more favorably by the receiver.

• True

• False

The grapevine is a formal communication network within an organization.

• True

• False

Communication is the process managers use to interact with subordinates, peers, supervisors, customers, suppliers, owners and the general public.

• True

• False

The ability to communicate effectively is the characteristic managers consider most critical in determining managerial success.

• True

• False

Communication is a process in which sender, messages, channels, and receivers remain constant or static.

• True

• False