Basic Functions of Enterprises Quiz

Which function is tasked with coming up with new and modified services and products?

• Operations Function

• Marketing Function

• Product/Service Development Function

• Human Resources Function

What is one of the core functional activities of an Internet service provider (ISP) in operations?

• Make burgers

• Maintain hardware, software, and content

• Advertise in magazines

• Develop funding contracts

In product/service development, what is a key activity for a furniture manufacturer?

• Design new furniture

• Implement new links and services

• Serve customers

• Mail out appeals for donations

What is a primary operation activity for an international aid charity?

• Assemble furniture

• Give service to the beneficiaries of the charity

• Plan promotional materials

• Design decor for restaurants

What are the three main components of the transformation model in operations?

• Input, Process, Output

• Start, Middle, End

• Entry, Conversion, Exit

• Source, Change, Result

What are examples of transformed resources in the transformation model?

• Materials, Information, Customers

• Facilities, Staff, Equipment

• Products, Services, Outputs

• Inputs, Processes, Outputs

Which of the following best describes the transformation process in operations?

• The conversion of inputs into outputs

• The evaluation of outputs

• The collection of inputs

• The distribution of outputs

What activities are included in the Marketing function at Prêt a Manger?

• Nutritional design of products

• Layout and management of stores

• Promotional activities and market research

• Supply chain management

Which of the following operations primarily relies on information as the dominant transformed resource input?

• News Service

• Hairdressers

• Retail Operations

• Warehouses

Which industry is primarily involved in processing inputs of information?

• Retail operations

• Financial analysts

• Theme parks

• Hospitals