IT-Quick Quiz

What is your name?

A user says their Office apps won’t activate after sign-in. What’s the most likely cause?

• Expired Office license

• Incorrect MDM profile

• Old BIOS firmware

• VPN disconnected

When manually enrolling a Windows 11 device into Intune, where do you start?

• Control Panel > System

• Settings > System > About

• Settings > Accounts > Access Work or School

• Device Manager

Autopilot requires which of the following to fully provision a device?

• Manual user sign-in on first boot

• Uploaded device hardware hash to Intune

• USB setup disk

• Office activation key entered

A Windows 11 device cannot join Entra ID. What is the most likely reason?

• Device firewall is disabled

• Device already domain-joined locally

• TPM version too high

• Office 365 cache corrupted

Where in the Google Admin Console do you adjust Drive file sharing permissions to prevent users from sharing files outside the organization?

• Apps > Workspace > Gmail > Sharing Settings

• Security > Access & Data Control > API Controls

• Apps > Google Workspace > Drive and Docs > Sharing settings

• Devices > Chrome Management > User & Browser Settings

A user lost access to their 2-Step Verification device in Google Workspace. What’s the correct admin procedure to reset it?

• Remove the user and recreate their account

• Disable 2FA globally in Security Settings

• Move the user to a '2FA Reset' group, then back to their original organizational unit

• Reset their password and enforce new 2FA at next sign-in

A Zebra DS2278 scanner won’t connect to its cradle. What’s the FIRST thing you should check?

• If the scanner's battery is charged and it's in pairing mode

• If the cradle USB cable is connected to a powered port

• If the scanner firmware matches the cradle firmware

• If the cradle is assigned the correct Bluetooth pairing profile

A Windows system is slow to boot after a recent update. What tool should you check first?

• Services.msc to disable remote access

• msconfig (System Configuration) to review startup items

• Disk Management to shrink partitions

• Event Viewer Security logs

What is the full pinout order of a T568B Ethernet cable from pin 1 to pin 8?

• White-Green, Green, White-Orange, Blue, White-Blue, Orange, White-Brown, Brown

• White-Orange, Orange, White-Green, Blue, White-Blue, Green, White-Brown, Brown

• White-Orange, Orange, White-Green, Green, White-Blue, Blue, White-Brown, Brown

• White-Orange, Orange, White-Green, Blue, White-Blue, Green, Brown, White-Brown