Principles of Management Quiz

Which of the following is NOT part of Maslow's Hierarchy of Needs?

• Esteem

• Self-actualisation

• Hygiene

• Safety

According to Herzberg's Two-Factor Theory, which of the following is a motivator?

• Salary

• Company policies

• Achievement

• Working conditions

Vroom's Expectancy Theory links motivation with:

• Personality traits

• Need for affiliation

• Expectancy, instrumentality, and valence

• Job security and salary

The first step in the control process is:

• Measuring actual performance

• Comparing results with standards

• Taking corrective action

• Establishing performance standards

Which type of control focuses on real-time corrections during the process?

• Feedforward

• Concurrent

• Feedback

• Forward-looking

Total Quality Management (TQM) focuses on all the following except:

• Employee involvement

• Continuous improvement

• Product design only

• Customer focus

In which communication network does everyone communicate freely with one another?

• Chain network

• Circle network

• Wheel network

• All-channel network

What is the main difference between a group and a team?

• Teams have more members than groups

• Groups are informal; teams are formal

• Teams work interdependently towards a goal; groups may not

• There is no real difference

Which type of team consists of employees from different departments working together on a specific task?

• Virtual team

• Functional team

• Cross-functional team

• Self-managed team

Which of the following communication methods has the highest level of information richness?

• Email

• Memo

• Face-to-face conversation

• Company newsletter