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JSM 101 demo

Authored by Kaveri Sequeira

Information Technology (IT)

Professional Development

Used 1+ times

JSM 101 demo
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5 questions

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1.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What is the new IT Portal called?

Dessert

ServiceNow

Digital

Pulse

2.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What's the best place to navigate on the portal to report an issue?

I need access

I need help

Google

I need to offboard someone

3.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Click the best option on different ways to contact IT to get support?

Lendlease New JSM digital Portal/

Phone/

Email

Phone

Email

AI bot

4.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Where do I check the status of all my tickets in JSM?

ServiceNow

Request dashboard on new JSM Digital Portal

Emails

Pulse

5.

MULTIPLE SELECT QUESTION

45 sec • 1 pt

What are the valid business services you can find on JSM?

AI & Automation

Application software management

Websites

Printers

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Host any resource

Get auto-graded reports

Google

Continue with Google

Email

Continue with Email

Classlink

Continue with Classlink

Clever

Continue with Clever

or continue with

Microsoft

Microsoft

Apple

Apple

Others

Others

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