Face Negotiation Theory

Who developed Face-Negotiation Theory (FNT)?

• Edward T. Hall

• Geert Hofstede

• Stella Ting-Toomey

• Erving Goffman

What does the term “face” represent in social interactions?

• The physical appearance of a person

• One’s emotional intelligence

• One’s public self-image

• One’s verbal expression

Which of the following best describes “facework”?

• Strategies for resolving political issues

• Verbal and nonverbal strategies to maintain or restore face

• Nonverbal cues used during interviews

• Written communication between cultures

What does “positive face” refer to?

• The desire to avoid social interactions

• The desire to appear dominant

• The desire to be liked and accepted by others

• The desire to criticize others constructively

Which of the following is an example of a “face-giving” strategy?

• Criticizing someone openly

• Ignoring a mistake someone made

• Defending someone’s need for inclusion

• Arguing for personal benefit

What is the primary focus of Face-Negotiation Theory?

• How people make decisions

• How different cultures manage conflict and identity

• The development of leadership styles

• How people learn languages

Which facework strategy is concerned with preserving autonomy and personal freedom?

• Face-giving

• Face-restoration

• Face-attacking

• Face-rejecting

What conflict management style is characterized by seeking a win-win solution through collaboration?

• Avoiding

• Dominating

• Compromising

• Integrating

Which of the following is a characteristic of “obliging” conflict management style?

• Asserting one’s own needs

• Avoiding conflict altogether

• Giving in to others to maintain harmony

• Insisting on negotiation

What is a Face-Threatening Act (FTA)?

• A compliment that boosts someone’s face

• A direct or indirect communication that challenges someone’s identity

• A strategy for conflict resolution

• An act of kindness between strangers