What is the first step in responding to a drug inquiry?

• Provide an answer

• Analyze information

• Receive the inquiry

• Search databases

Why is follow-up necessary in drug information services?

• To ensure clarity

• To update databases

• To bill for services

• None of the above

Which step involves comparing multiple credible sources?

• Responding

• Synthesizing

• Receiving inquiry

• Follow-up

Which is an example of a secondary source?

• PubMed

• Clinical trial

• AHFS Drug Information

• Textbook

What type of source summarizes information?

• Tertiary

• Primary

• Secondary

• None of the above

Cochrane Reviews are best classified as:

• Primary sources

• Secondary sources

• Tertiary sources

• Informal sources

Why is empathy critical in drug communication?

• To enhance trust

• To save time

• To fill knowledge gaps

• To avoid repetition

What is a limitation of drug information services?

• Immediate availability of answers

• Limited access to resources

• Unlimited database access

• Simple professional scope

Which skill ensures patient understanding?

• Documentation

• Clarity

• Follow-up

• Analyzing databases

What visual aid could be useful for non-English-speaking patients?

• Text-heavy brochures

• Charts and pictograms

• Long explanations

• None of the above