Which scenario would require a long-term decision from a crew leader, as described in the text?

• Tools and equipment usage

• Steps in work procedures

• Assigning specific tasks to crew members

What distinguishes common industry knowledge from company-specific knowledge?

• Electrical theory

• Mapping; transformer theory

• Security protocols; rigging techniques

True or False: Evidence shows that discouraging crew members from voicing their opinions reflects negative leadership from the crew leader.

• True

• False

Measuring work quality is one method to assess the effectiveness of the:

• Crew leader

• Overall crew safety

• Engineering department

• Crew productivity

When setting goals, what should be avoided?

• Tolerating setbacks

• Setting goals only for lead linemen, excluding the entire crew

• Ensuring goals are ambitious yet achievable

• Creating so many goals that the crew can never meet them all to maximize productivity

As a general rule, what should always be delegated?

• Employee discipline

• Decision-making

• Job briefings

• Simple tasks

True or False: Ability refers to the mental or physical power to perform a task effectively.

• True

• False

Which of the following represents a piece of technical knowledge that the crew leader should be able to recall instantly, as mentioned in the book?

• Conductor tension data

• Sagging data

• The count of suspension insulators needed for a transmission line

• Minimum approach distances

Time is a crucial resource, and it is widely acknowledged that a significant portion of an employee’s working hours is:

• Wasted

• Spent reviewing reference materials (safety manuals, specification books, etc.)

• Used efficiently

Positive interactions with customers have become increasingly important, mainly due to:

• Utility bills

• Most lines being worked while energized

• Deregulation