Housekeeping & Laundry Quiz

What is the first step in cleaning a guest room?

• Vacuuming the floor

• Removing trash and dirty linens

• Making the bed

• Dusting furniture

Which chemical is commonly used as a disinfectant in housekeeping?

• Vinegar

• Bleach (Sodium hypochlorite)

• Baking soda

• Lemon juice

What does "OSHA" stand for in housekeeping safety?

• Occupational Safety and Health Administration

• Official Sanitation and Hygiene Agency

• Operational Standards for Hotel Administration

• Organization for Safe Housekeeping Actions

Which of the following is NOT part of the "15-Step Guest Room Cleaning" process?

• Check for maintenance issues

• Replace all guest belongings

• Restock amenities

• Dust all surfaces

What is the correct order for cleaning a bathroom?

• Sink → Toilet → Shower → Floor

• Shower → Toilet → Sink → Floor

• Toilet → Sink → Shower → Floor

• Floor → Sink → Toilet → Shower

What should housekeepers do if they find lost & found items?

• Keep them if unclaimed

• Report to supervisor immediately

• Throw them away

• Leave them in the room

Which laundry symbol indicates "Do Not Bleach"?

• A triangle

• A square

• A triangle with an "X"

• A circle

What temperature is recommended for washing heavily soiled linens?

• Cold water (20-30°C)

• Warm water (40-60°C)

• Hot water (60-90°C)

• It doesn’t matter

What is the purpose of a "par stock" in housekeeping?

• Extra inventory for emergencies

• The minimum required linen quantity

• Decorative items for guest rooms

• Cleaning chemicals

Which of the following is a biohazard waste?

• Empty shampoo bottles

• Used tissues

• Blood-stained bandages

• Plastic wrappers