Revision - Grade 9

Which of the following is NOT an element of communication within the communication

process cycle?

• Channel

• Receiver

• Sender

• Time

You need to apply leave at work. Which method of communication will you use?

• e-mail

• Poster

• Newsletter

• Blog

By which action can senders NOT send their messages?

• Gestures

• Speaking

• Reading

• Writing

Which of the following is an example of oral communication?

• Newspapers

• Letters

• Phone call

• e-mail

What are the types of words we should use for verbal communication?

• acronyms

• simple

• technical

• jargons

Why do we use e-mails?

• To communicate with many people at the same time.

• To share documents and files.

• To talk to each other in real time.

• To keep a record of communication.

Which of these is a positive (good) facial expression?

• Frowning while concentrating

• Maintaining eye contact

• Smiling continuously

• Rolling up your eyes

What does an upright (straight) body posture convey or show?

• Pride

• Professionalism

• Confidence

• Humility

Which of these are examples of negative feedback?

• I hate to tell you this but your drawing skills are poor.

• You can surely improve your drawing.

• This is a good drawing but you can do better.

• None of the above

Which of the following are effective components of a good feedback?

• Detailed and time consuming

• Direct and honest

• Specific

• Opinion-based