Human Resources Revision Quiz

What is a characteristic of a hierarchical organisational structure?

• Wide span of control

• Few layers of management

• Long chain of command

• Decentralised decision-making

In a flat organisational structure, managers typically have:

• A narrow span of control

• A long chain of command

• A wide span of control

• Many layers of management

What does the term "delayering" refer to in organisational structures?

• Adding more layers of management

• Removing layers of management

• Increasing the span of control

• Centralising decision-making

Which type of organisational structure is often used in retail chains?

• Decentralised structure

• Hierarchical structure

• Centralised structure

• Flat structure

What is the role of subordinates in an organisational structure?

• They are at the top of the chain of command

• They are members of staff below a manager

• They make all the business decisions

• They have a wide span of control

What is one advantage of a centralised management structure?

• It allows for more employee decision-making.

• It provides consistency across the business.

• It increases employee motivation.

• It allows for quick response to local changes.

Which of the following is a disadvantage of a centralised management structure?

• It can demotivate employees.

• It improves employee motivation.

• It allows for local decision-making.

• It increases flexibility in operations.

How does a decentralised management structure benefit businesses?

• It ensures consistency across all locations.

• It allows for quick response to local changes.

• It centralises decision-making.

• It reduces employee responsibilities.

Why is effective communication important in a business?

• It reduces the need for a management structure.

• It has no impact on business performance.

• It helps maintain efficiency and motivation.

• It complicates the decision-making process.

What are the most common methods of communication in a business?

• Emails, text messages, and face-to-face meetings

• Only phone calls and letters

• Social media and video games

• None of the above