Work Behavior and Performance Problems

WHEN DO YOU SAY THAT YOUR WORK IS OF GOOD QUALITY?

IS IT NORMAL TO MAKE MISTAKES AT WORK? EXPLAIN IN A SIMPLE MANNER.

WHAT ACTIONS DO YOU TAKE TO ENSURE AN ERROR-FREE WORK?

TARDINESS

• Affects quantity of work

• Affects quality of work

SLOW RESPONSE TO WORK REQUESTS

• Affects quantity of work

• Affects quality of work

BREAK TIME

• Affects quantity of work

• Affects quality of work

EXCESSIVE VISITING

• Affects quantity of work

• Affects quality of work

SPOILAGE AND/OR WASTE OF MATERIALS

• Affects quantity of work

• Affects quality of work

9. 9. Write QN if the statement affects the quantity of work and QL if the statement affects the quality of work.

TARDINESS

• QL

• QN

10. Write QN if the statement affects the quantity of work and QL if the statement affects the quality of work.

1. "Customer/ client dissatisfaction"

• QL

• QN