Stakeholder Groups and Their Roles

The clients of a business.

• Clients

• Customers

• Vendors

• Employees

The group of senior managers who run a company on behalf of the owners of the company.

• Managers

• Executives

• Directors

• Administrators

Refers to the ruling authority within a state or country.

• Government

• Monarchy

• Anarchy

• Oligarchy

Stakeholder groups that are not directly involved in the running of an organization but have a direct interest in its operations.

• Internal Stakeholders

• External Stakeholders

• Shareholders

• Employees

Refers to situations where stakeholders have disputes or differences regarding certain issues or matters.

• Disagreement

• Conflict

• Collaboration

• Consensus

The general public and local businesses that have a direct interest in the activities of the organization.

• Local Community

• Global Market

• Corporate Sector

• Government Agencies

A business management model used to determine the relative interest of stakeholders and their level of influence (or power) on an organization.

• Stakeholder Mapping

• Power-Interest Grid

• SWOT Analysis

• Porter's Five Forces

Individuals who come together or organizations that are set up for a common concern.

• Advocacy groups

• Pressure groups

• Political parties

• Non-profit organizations

An external stakeholder group that provide a business with stocks of raw materials, component parts, and finished goods needed for production.

• Distributors

• Retailers

• Suppliers

• Manufacturers

These are the firm’s rivals, which operate in the same industry and contest for the same customers.

• Partners

• Competitors

• Suppliers

• Customers