GUS Day 1 Assimilation Quiz

Which of the following best represents the "Enquire" step in the UECA response strategy?

• "That's not true-here's why I think so."

• "Can you help me understand what's worrying you about this?"

• "Let's agree to disagree."

• "You always say this, and it never works."

What does the "Counter" step in UECA help you do?

• Get defensive and challenge the speaker's views

• Summarize their concerns and end the conversation

• Reframe or offer a constructive alternative to their perspective

• Avoid confrontation by changing the topic

Which of the following best reflects "Purpose" in a professional email?

• Being polite and friendly

• Writing a longer message so everything is covered

• Clarifying what you want the reader to do or understand

• Using formal vocabulary throughout

In the Pyramid Principle, what does it mean to "start with the answer"?

• Build curiosity before revealing the message

• Put the main point up front for clarity

• Ask the audience what they think

• Always start with a quote or story

What does a strong vocal presence include during communication?

• Speaking fast to save time

• Using flat, neutral tone

• Varying pitch, volume, and pauses for emphasis

• Reading the entire script word-for-word

You're writing an email to a busy senior leader to get approval for a new tool purchase. What should guide your tone and content most?

• Your excitement about the tool

• The technical specifications

• Their business priorities and how the tool solves a problem

• A list of everything the team wants

A team member is overwhelmed and disengaged. You want to help them re-engage. What's the best way to begin crafting your message using ACP?

• Start with your view on their performance

• Consider their current mindset, the stressors around them, and your intent

• Keep the email short and formal

• Forward them a motivational article

You want to present a process improvement idea in a team meeting. What's the best way to structure your message using SCQA?

• List all steps in your idea before explaining why it's needed

• Begin with the current state, share the challenge, and pose a key question to build interest

• Share a story to grab attention

• Jump to the proposed solution to save time

Which of the following best reflects the impact of power posing before a high-stakes presentation?

• It helps others perceive you as more aggressive

• It reduces anxiety and improves your mental readiness

• It improves your choice of words

• It makes your gestures more formal

Why is vocal projection considered a mindset tool in presentations?

• It helps you dominate conversations

• It keeps your voice louder than others

• It signals confidence to both yourself and the audience

• It removes the need for slides