Management Levels, Functions and Roles

Which of the following is an example of a top-level manager?

• Cashier

• Shift supervisor

• CEO of a company

• Sales associate

The "LEADING" function of management involves

• Setting long-term goals

• Motivating and guiding employees

• Checking errors in reports

• Giving tasks to people

According to Henry Mintzberg, which role involves handling unexpected problems or conflicts?

• Spokesperson

• Disturbance Handler

• Resource Allocator

• Monitor

Which level of management is most responsible for day-to-day supervision of workers?

• Middle-level management

• Executive-level management

• Top-level

• First-line or lower-level management

What management function involves evaluating results and making corrections?

• Controlling

• Planning

• Organizing

• Directing