From pitch to profit

The first step in making a successful sale is __________ to create trust and a connection with the customer.

• generating profit

• building rapport

• pitching your product

Before __________, it’s important to make sure the customer’s needs have been fully understood.

• closing the sale

• following up on the sale

• addressing concerns

Our representative did a great job __________ by explaining features that solved the client’s specific problem.

• patronizing customers

• highlighting

• discount on

Customers will appreciate it if you avoid __________ and instead treat them as partners in the buying process.

• patronizing customers

• closing the sale

• generating profit

After a sales meeting, make sure you’re __________ by sending a thank-you email or additional materials.

• discount on

• following up on the sale

• highlighting

The marketing team offered a 15% __________ all summer accessories to increase foot traffic.

• closing the sale

• discount on

• building rapport

When __________, make sure your message is tailored to the customer’s interests and pain points.

• pitching your product

• generating profit

• following up on the sale

A good sales strategy focuses not just on selling, but on __________ by increasing value and reducing costs.

• highlighting

• addressing concerns

• generating profit

The client was hesitant, so we focused on __________ about delivery timelines and quality guarantees.

• addressing concerns

• closing the sale

• discount on

After all questions were answered, the sales team proceeded to __________ and complete the agreement.

• closing the sale

• building rapport

• patronizing customers