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Enterprise Systems Overview

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Enterprise Systems Overview
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14 questions

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1.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What is Operational Excellence in the context of information systems?

Operational Excellence is the process of reducing costs by eliminating waste in production.

Operational Excellence refers to improved efficiency resulting in higher profits, facilitated by information systems and technologies.

Operational Excellence is a strategy focused solely on customer satisfaction without considering efficiency.

Operational Excellence involves the use of outdated technologies to maintain business operations.

2.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What is the role of Decision Support Systems (DSS)?

DSS are used for routine decision making only.

DSS support non-routine decision making and often use external information along with data from TPS and MIS.

DSS are primarily used for data entry tasks.

DSS replace the need for human decision making entirely.

3.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What are the four major applications of Enterprise Systems?

Enterprise Resource Planning (ERP), Supply Chain Management (SCM), Customer Relationship Management (CRM), Business Intelligence (BI)

Enterprise Resource Planning (ERP), Supply Chain Management (SCM), Customer Relationship Management (CRM), Knowledge Management Systems (KMS)

Enterprise Resource Planning (ERP), Supply Chain Management (SCM), Project Management Systems (PMS), Knowledge Management Systems (KMS)

Enterprise Resource Planning (ERP), Supply Chain Management (SCM), Customer Experience Management (CEM), Knowledge Management Systems (KMS)

4.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What is an enterprise system?

An enterprise system is a type of software used for managing customer relationships.

An enterprise system is a standalone application for accounting purposes.

An enterprise system is an interrelated set of information systems working together to facilitate planning, control, coordination, and decision-making in enterprises.

An enterprise system is a network of computers used for data storage.

5.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What is Competitive Advantage?

Competitive advantage means being sustainable in the longer term among competitors.

Competitive advantage refers to having lower prices than competitors.

Competitive advantage is about having the most products in the market.

Competitive advantage means having the largest market share.

6.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What does 'IS' stand for in the context of information systems?

Information Security

Information Systems

Integrated Solutions

Intelligent Systems

7.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What are the six important business objectives that businesses invest in IT to achieve?

Operational Excellence, New Products, Services, and Business Models, Customer and Supplier Intimacy, Improved Decision Making

Increased Revenue, Market Expansion, Brand Recognition, Cost Reduction

Operational Excellence, Customer Satisfaction, Employee Engagement, Risk Management

Operational Excellence, New Products, Services, and Business Models, Customer and Supplier Intimacy, Improved Decision Making, Competitive Advantages, Survival

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