PMG1123 CHAPTER 1

Who is a manager?

• A person who starts a new business

• A person who works alone

• A person who coordinates work through others to achieve goals

• A shareholder of the company

Which of the following best describes an entrepreneur?

• Delegates tasks in a company

• Supervises a team in an existing organization

• Handles accounts and budgeting

• Initiates and manages a business venture

Which function is NOT part of POLC?

• Planning

• Linking

• Organizing

• Controlling

Which level of management is responsible for strategic decisions?

• First-line managers

• Middle managers

• Top managers

• Supervisors

What does "efficiency" focus on?

• Doing the right things

• Increasing costs

• Doing things right

• Maximizing goal achievement

What is the focus of “effectiveness”?

• Using fewer resources

• Completing tasks on time

• Achieving organizational goals

• Reducing employee turnover

Which of the following is a technical skill?

• Leading a team

• Understanding customer feelings

• Resolving conflict

• Using accounting software

Conceptual skills involve:

• Writing reports

• Operating machines
  

• Training subordinates

• Big-picture thinking and strategy

Who uses POLC to manage daily operations?

• Entrepreneur

• Manager

• Investor

• Vendor

Which role is NOT part of Mintzberg’s management roles?

• Informational

• Motivational

• Decisional

• Interpersonal