TRAVMAN PRETEST

Give one word that best describes your expectations on this course.

In your opinion, what is Tour and Travel Management all about?

What is the main role of a travel agency in the tourism industry?

• To provide hotel accommodations

• To organize festivals

• To arrange travel services for clients

• To manage airports

Which of the following best defines a tour operator?

• A company that builds hotels

• A person who flies the airplane

• A business that packages and sells tours

• A government tourism officer

What does “value for money” mean in tourism services?

• The cheapest price available

• Luxury at any cost

• Getting good quality service at a reasonable price

• Paying extra for better treatment

Which of the following is NOT typically handled by a travel agency?

• Booking flights

• Packaging and selling tours

• Designing passports

• Arranging hotel accommodations

Which skill is MOST important for a travel agent to succeed?

• Cooking skills

• Interpersonal and communication skills

• Graphic design skills

• Engineering skills

What is a common travel document arranged by travel agencies?

• Medical certificate

• Visa

• Birth certificate

• Graduation diploma

What does a tour package usually include?

• Only the airline ticket

• Flights, accommodations, transportation, and activities

• Just hotel bookings

• Only tour guide services

Why is it important for travel agents to understand tourism terminologies?

• To impress their clients

• To write novels

• To communicate accurately with clients and service providers

• To become flight attendants