Lecture 8: Managing Human Resources (Active Learning)

Sarah has a strong urge to achieve her sales target because she wants to be the best performer in her team. This inner drive that pushes her towards the goal is called __________.

Ali has been skipping work frequently without valid reasons because he feels unhappy and disconnected from his job. This situation is most likely due to __________.

When an employee receives a certificate and a cash bonus from their boss as a reward for excellent performance, these are examples of __________.

According to the classical theory of motivation, __________ would motivate employees to work harder.

The person primarily associated with the Hawthorne studies is __________.

Before hiring a new accountant, the HR team observes and records the specific tasks of the role, the skills needed, and the working environment. This process is known as job __________.

A recruiter who looks for highly qualified candidates currently employed by other firms is called a __________.

Calling a candidate's previous employers to confirm their work experience is known as __________.

One benefit of an orientation program is that it helps new employees become familiar with the __________ of the organisation.

The department responsible for protecting employees’ rights in Malaysia under the Employment Act 1955 is the __________.