Cross-Cultural Negotiation and Decision Making - Tom Jones

Negotiation is the process of discussions where two or more parties aim to reach a mutually ............................. agreement.

• Acceptable

• Compromise

• Understanding

• Conflict

Which of the following are crucial elements in successful cross-cultural negotiation? (Select all that apply)

• Flexibility

• Stereotyping

• Manipulation

• Disrespect

• Building trust

All parties with an interest in a negotiation should be considered during the preparation phase.

• True

• False

Rearrange the following stages of negotiation into their correct chronological order:

• Relationship building

• The exchange of task-related information

• Preparation

• Concessions and agreement

• Persuasion

According to the video discussed in class, one common mistake people make in cross-cultural negotiation is to:

• Underestimate and overestimate cross-cultural communication

• Focus too heavily on cultural differences

• Ignore the negotiation context

• Rush the agreement phase

In managing conflict across culture which of this is recommended?

• Blame the other culture

• Seek win-win solutions

• Be adamant and insistent on your way

• Use a winner takes it all mindset

Culture shapes how people negotiate.

• False

• True

Which of these describes what I do for work as I mentioned earlier?

• Financial Advising

• Software Development

• Selling Real Estate

• Immigration Consulatncy