
Tugas dan Tanggung Jawab Bellboy
Authored by Liya Ayu Destiana
Hospitality and Catering
11th Grade
Used 1+ times

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20 questions
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1.
MULTIPLE CHOICE QUESTION
30 sec • 5 pts
What is the main duty of a bellboy?
Serve food in the restaurant
Clean guest rooms
Deliver guest items to the room
Answer phone calls at the front office
2.
MULTIPLE CHOICE QUESTION
30 sec • 5 pts
The bellboy works under the supervision of the department...
Housekeeping
Food and Beverage
Front Office
Security
3.
MULTIPLE CHOICE QUESTION
30 sec • 5 pts
What is the name of the aid used by bellboys to carry guest luggage?
Vacuum cleaner
Porter line
Luggage trolley
Cart cleaner
4.
MULTIPLE CHOICE QUESTION
30 sec • 5 pts
When guests arrive, the first thing the bellboy does is...
Ask for guest identification
Inquire about food orders
Help open the door and greet warmly
Request a tip
5.
MULTIPLE CHOICE QUESTION
30 sec • 5 pts
When delivering guest items to the room, the bellboy should...
Enter directly without knocking
Wait in the lobby
Knock on the door and ask for permission to enter
Leave the items outside the room
6.
MULTIPLE CHOICE QUESTION
30 sec • 5 pts
If a guest requests assistance carrying items to the lobby, the bellboy should...
Refuse because it's break time
Forward to housekeeping
Assist as requested by the guest
Ask for additional payment first
7.
MULTIPLE CHOICE QUESTION
30 sec • 5 pts
The correct duty of a bellboy is...
Arrange the guest's dining table
Prepare guest rooms
Deliver letters or documents to guest rooms
Clean the lobby floor
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