Fundamentals in Lodging Operation

Entry level management position that focuses on supporting the day-to-day activities in Housekeeping and Laundry, if applicable.

• Room Attendant

• Laundry Supervisor

• Executive Housekeeper

• Floor Supervisor

Housekeeping in a hotel is best defined as:

• Responsible for the cleaning of the hotel and other areas.

• Responsible for the cleanliness, maintenance, and aesthetic upkeep of all rooms only.

• Responsible for the cleanliness, maintenance, and aesthetic upkeep of rooms and public areas

• Responsible for the maintenance of the rooms and public areas.

• Entry level management position that focuses on supporting the day-to-day activities in Housekeeping and Laundry, if applicable.

Which statement best describes the basic function of a Linen and Laundry Supervisor?

• Coordinates the exchange of soiled linen for fresh ones with a team of linen attendants.

• Responsible for all the work done on an assigned floor.

• Responsible in the daily make-up room

• Delivers laundry items to guests

• Refers to the housekeeping maintenance in a house it covers bedrooms, kitchen, dining, receiving area, grounds, surrounding area with the house.

The following refers to the Physical Attributes of a Housekeeper EXCEPT:

• Built

• Energy Level

• active function of senses

• Honesty

Refers to the housekeeping maintenance in a house it covers bedrooms, kitchen, dining, receiving area, grounds, surrounding area with the house.

• International Housekeeping

• Institutional Housekeeping

• Domestic Housekeeping

• All options are incorrect

To attend to the upkeep and maintenance of cleanliness and orderliness I public areas assigned to him.

• Public Area Attendant

• General Cleaning team

• Public Area Supervisor

• Linen Errand

Direct the cleaning and maintenance of guest rooms on allotted floors.

• Floor Supervisor

• General Cleaning team

• Public Area Supervisor

• Linen Errand

He / She is in-charge of daily inventory of mini-bar items and supplies.

• Linen Attendant

• Room Attendant

• Mini-bar Attendant

• Hotel Manager

The most important attribute of a Housekeeping Attendant

• Honesty

• Intelligence

• Industriousness

• Perseverance

Responsible for the cleaning, care and maintenance of ladies’ comfort rooms and locker rooms.

• powder girl

• public area attendant

• Room atthendant

• comfort room attendant