PRINCIPLES OF BUSINESS COMMUNICATION - Review 1

According to Dwyer (2000), communication is the _______ of meaning.

• reduction

• creation

• transfer

• deletion

Which of the following is NOT a characteristic of communication?

• dynamic

• reversible

• contextual

• inevitable

According to Hybels & Weaver (1992), which of the following can affect the
process of communication?

Select more than ONE answer.

• words

• style

• body weight

• personal mannerism

• gender

Complete the sentence below:

Communication is a form of -----------.

(a)  

Complete the sentence below about the function of communication:

Howard (1995) said that communication plays an important role in solving (a)   problems.

How many main elements in communication process are there?

• 6

• 7

• 8

• 9

Communication begins with the ------------.

• sender

• receiver

• message

• channel

In the communication process, (a)   refers to circumstances within which communication takes place.

Which connects the sender to the receiver?

• encoding process

• feedback

• message

• channel

Telephone, memos, letters and reports are examples of _________ of communication.

• channels

• feedback

• noises

• context