Food and Beverage Service Quiz

Which statement correctly describes a Quick Service Restaurant (QSR)?

• It is a restaurant that offers fine dining and a wide menu.

• It is a fast food outlet where food is prepared, purchased, and consumed quickly.

• It operates under a contract to support its primary business.

• It is a restaurant offering ethnic or theme-based dining experiences.

Who is overall in charge of the operations of a food service establishment and is responsible for cleanliness, prompt service, food quality, and cost-saving techniques?

• Assistant Manager

• Chief Cook

• Manager

• Purchaser

Which food service staff member is responsible for purchasing all materials and supplies, checking their quality, arranging storage, and preparing inventory reports?

• Storekeeper

• Purchaser

• Waiter/Waitress

• Cashier

Who in the food service team is responsible for receiving customer orders, delivering food to tables, and clearing service ware?

• Dishwasher

• Cashier

• Waiter/Waitress

• Sanitation Personnel

A fine dining restaurant is praised for its relaxing lighting, soft music, and elegant scent in the air. Customers say these elements make them feel at ease while dining. What term best describes this?

• Theme

• Ambiance

• Layout

• Accessories

A coffee shop can seat 40 people at once. During peak hours, all seats are filled, but the number never exceeds 40 at a time. Which term refers to this maximum number of customers?

• Customer Load

• Seat Turnover

• Rate of Movement

• Quality Control

A restaurant owner hires an interior designer to arrange the placement of tables, chairs, and decorations in the dining area for better space use and customer comfort. Which term refers to this planned arrangement?

• Specifications

• Layout

• Theme

• Routine

Which type of reservation relies on a host or hostess to record booking details and often requires a credit card guarantee?

• Manual Reservation System

• Online Reservation System

• Call Ahead Seating

• Walk-in

Which statement best describes non-commercial food and beverage establishments?

• They are hotels, restaurants, and bars.

• They operate mainly to support their primary business function.

• They offer a wide menu with high customer expectations.

• They are fast food outlets serving food quickly.

Which reservation method allows guests to enter their booking details through a website and view promotions without calling the restaurant?

• Manual Reservation System

• Online Reservation System

• Call Ahead Seating

• Walk-in