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SZH BOY Training Quiz

Authored by Kenneth Abbott

Education

Professional Development

Used 1+ times

SZH BOY Training Quiz
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10 questions

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1.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

True or False: You need to record interactions for returning students on your Daily Field Reports.

True

False

Answer explanation

Media Image

All interactions from each day must be recorded, even if the student is a regular visitor.

2.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What is the MAX number of hours a Student Zone Helper can work in a shift?

2

3

4

5

3.

MULTIPLE CHOICE QUESTION

45 sec • 1 pt

What are the correct steps to call out?

  1. 1.Email Edwan/Matisse and CC Branch Manager

    2. Call Branch Manager

  1. 1.Call Branch Manager

    2. Email Edwan/Matisse and CC Branch Manager

  1. 1. Slack Edwan
    2. Call Branch Manager

Answer explanation

Media Image

Always call your Branch Manager first. Then email Edwan and Matisse and CC your Branch Manager.

4.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What grades are Student Zones for?

K-5

K-8

K-12

Any grade

Answer explanation

Student Zones are for K-12 Students. If a college student or anyone else asks for help, please refer them to the help desk.

5.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

True or False: Student Zone Helpers can help other patrons with special requests (translations, paperwork, watching belongings, etc).

True
False

Answer explanation

Media Image

Remember the Golden Rule: You're there to serve students, not get caught up in patron hijinks. That is the librarians job!

6.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What is the MAX number of hours you can work in a pay period (2 weeks)?

12

16

20

24

7.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

True or False: If a student is too young to write down their names, they do not have to sign in and you do not have to log their interactions.

True
False

Answer explanation

You should record and submit every student interaction. If a student is too young to write down their information, you can ask them or their family for the information you need to sign them in and submit the interaction.

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