
Decisions, Decisions, Decisions
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Business
9th - 12th Grade
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20 questions
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1.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Small or “mini” decisions customers make that lead to the final purchase decision are called __________ decisions.
need
buying
place
price
2.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Not helping customers reach the “mini” decisions during the selling process can result in
lost sales.
increased sales.
satisfied customers.
a loyal clientele.
3.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
The price decision is closely related to the __________ decision.
place
product
need
time
4.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Customers may be discouraged from making buying decisions if salespeople
show genuine interest in them.
fail to answer their questions.
describe features in specific terms.
gain their trust.
5.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
When customers decide where to buy, they are making the __________ decision.
price
place
need
product
6.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
How can company employees affect a customer’s place decision?
By providing helpful service
By offerin warranties
By offering discounts
By explaining product features
7.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Which of the following factors affects the customer’s price decision:
Product screening
Trade character
Brand preference
Product demonstration
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