Hospitality and Tourism Industry Pre-Assessment

Which of the following is NOT a primary sector of the hospitality and tourism industry?

• Lodging

• Food and Beverage

• Automotive Manufacturing

• Travel and Tourism

Guest segmentation refers to:

• Dividing guests by geographic location

• Grouping guests by shared characteristics and needs

• Tracking guests’ spending habits only

• Identifying only business travelers

An example of psychographic segmentation in hospitality is:

• Age group

• Preferred travel lifestyle

• Income level

• Zip code

Which lodging category includes bed-and-breakfast inns?

• Limited-service hotels

• Specialty accommodations

• Luxury hotels

• Resorts

Which factor MOST influences a hotel’s Average Daily Rate (ADR)?

• Number of restaurants nearby

• Seasonality and demand

• Guest age group

• Hotel employee uniforms

Which department in a hotel is most responsible for guest check-in and check-out?

• Housekeeping

• Front Office

• Food and Beverage

• Engineering

Quick-service restaurants are designed to:

• Provide table service

• Serve food quickly at low cost

• Offer extended dining experiences

• Focus only on catering

Which of the following is part of the back of the house in foodservice?

• Host stand

• Server station

• Kitchen

• Bar area

Which foodservice segment primarily supports schools, hospitals, and military bases?

• Quick service

• Fine dining

• Institutional

• Casual dining

A travel agent’s role is to:

• Prepare hotel housekeeping schedules

• Book travel arrangements for clients

• Supervise airline pilots

• Manage theme park rides