Search Header Logo

Introduction to Operations Management

Authored by missC alternate

Specialty

University

Used 7+ times

Introduction to Operations Management
AI

AI Actions

Add similar questions

Adjust reading levels

Convert to real-world scenario

Translate activity

More...

    Content View

    Student View

15 questions

Show all answers

1.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

A hotel manager is deciding whether to hire additional housekeeping staff to speed up room cleaning. Guests will get faster service, but labor costs will increase. This decision is mainly a trade-off between:

Innovation and quality

Effectiveness and efficiency

Strategy and productivity

Asset and cost management

2.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

A restaurant owner notices food waste has increased because ingredients expire before being used. Which operations management responsibility should be addressed first?

Human resource management

Cost management

Asset and inventory management

Service innovation

3.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

A theme park reduced ticket prices to attract more visitors. While attendance doubled, long waiting lines caused customer complaints. Which operations issue must be improved?

Capacity planning

Product design

Quality control

Asset utilization

4.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

A cruise line company ensures food safety by inspecting suppliers, storage, and cooking methods. This highlights which operations decision area?

Human resource planning

Process and quality management

Financial forecasting

Layout design

5.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

A fast-food chain introduces a drive-thru to speed up service. However, employees struggle to adapt. The operations manager should first:

Redesign the menu to simplify orders

Provide employee training

Close the drive-thru during peak hours

Raise product prices

6.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

A luxury resort balances offering 24/7 butler service with the high cost of employing staff. What type of operations decision is this?

Inventory decision

Capacity decision

Human resource decision

Quality control decision

7.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

A travel agency adopts an online booking system. Which transformation process change does this represent?

Input change

Output redesign

Operational innovation

Capacity management

Access all questions and much more by creating a free account

Create resources

Host any resource

Get auto-graded reports

Google

Continue with Google

Email

Continue with Email

Classlink

Continue with Classlink

Clever

Continue with Clever

or continue with

Microsoft

Microsoft

Apple

Apple

Others

Others

Already have an account?