Conflict Resolution and Empathy Quiz

Why is it important to consider another person's perspective during a conflict?

• To prove you are right

• To understand their feelings and viewpoint

• To ignore their opinion

• To make them agree with you

What might Jamie feel if you forgot to call her as promised?

• Happy

• Indifferent

• Upset or ignored

• Excited

What are roadblocks in the context of resolving a conflict?

• Actions or behaviors that help resolve a conflict

• Actions or behaviors that often get in the way of resolving a conflict

• Physical barriers that prevent communication

• Positive strategies for conflict resolution

Which of the following are considered roadblocks to resolving a conflict? Choose all that apply.

• Yelling

• Avoiding your feelings

• Blaming

• Eye Rolling

• Talking to your friend

What is the purpose of using 'I Messages'?

• To accuse others of wrongdoing.

• To express feelings without blaming others.

• To make others feel defensive.

• To avoid expressing any feelings.

Which of the following is an example of an 'I Message'?

• I felt like you were being rude.

• I felt confused when you made a face.

• I feel as though you should not be whispering because it’s not nice.

• I think you are wrong.

Why is it important to consider the size of a problem when handling conflicts?

• To determine the level of stress involved

• To decide whether to involve an adult

• To know how much time it will take

• To understand the emotional impact

What should you do if you encounter a big conflict?

• Ignore it

• Handle it yourself

• Get an adult involved

• Talk to a friend

How can smaller problems typically be handled?

• By involving a teacher

• By handling it yourself

• By calling a meeting

• By writing it down

What is one way to resolve a conflict where neither side is completely happy?

• Avoid the problem

• Smooth it over

• Win at all costs

• Compromise