Communication Techniques Quiz

For communication to be effective, it must primarily be:

• Lengthy and comprehensive

• Focused with a clear goal

• Highly technical

• Informal and spontaneous

Interpersonal communication refers to communication:

• Between a person and themselves

• Between a person and a group only

• Between us and others (person-to-person)

• Only through digital channels

Intrapersonal communication is most closely related to:

• How we feel and see ourselves

• How we persuade others

• How organizations broadcast updates

• Formal report writing

Which sequence correctly represents the five-step communication process?

• Encode → Idea → Channel → Decode → Confirm

• Idea → Channel → Encode → Decode → Confirm

• Idea → Encode → Channel → Decode → Confirm

• Channel → Idea → Encode → Confirm → Decode

Selecting specific words or images to represent an idea is known as:

• Decoding

• Encoding

• Channeling

• Feedback

Which is NOT listed as a characteristic of effective communication in the slides?

• Audience-centred messaging

• Clear, concise, courteous, confident messages

• Building positive relationships and projecting the organization's image

• Reliance on rumours to speed decisions

Which of the following IS a characteristic of effective communication?

• Ignores future implications

• Uses a variety of channels as appropriate

• Prioritizes jargon-heavy language

• Focuses solely on speed

Which option is NOT among the listed barriers to effective communication?

• Overly technical language

• Cultural biases

• Active listening

• Irritating mannerisms

Non‑verbal communication involves primarily:

• Written memos and emails

• Body language, facial expressions, gestures

• Charts and graphs

• Spoken presentations only

Graphic communication represents information as:

• Conversational speech

• Body movements

• Graphs or images

• Audio recordings