
Communication Techniques Quiz
Authored by Lucas Hobyane
Information Technology (IT)
University
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24 questions
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1.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
For communication to be effective, it must primarily be:
Lengthy and comprehensive
Focused with a clear goal
Highly technical
Informal and spontaneous
2.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Interpersonal communication refers to communication:
Between a person and themselves
Between a person and a group only
Between us and others (person-to-person)
Only through digital channels
3.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Intrapersonal communication is most closely related to:
How we feel and see ourselves
How we persuade others
How organizations broadcast updates
Formal report writing
4.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Which sequence correctly represents the five-step communication process?
Encode → Idea → Channel → Decode → Confirm
Idea → Channel → Encode → Decode → Confirm
Idea → Encode → Channel → Decode → Confirm
Channel → Idea → Encode → Confirm → Decode
5.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Selecting specific words or images to represent an idea is known as:
Decoding
Encoding
Channeling
Feedback
6.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Which is NOT listed as a characteristic of effective communication in the slides?
Audience-centred messaging
Clear, concise, courteous, confident messages
Building positive relationships and projecting the organization's image
Reliance on rumours to speed decisions
7.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Which of the following IS a characteristic of effective communication?
Ignores future implications
Uses a variety of channels as appropriate
Prioritizes jargon-heavy language
Focuses solely on speed
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