Unit 1 Test

Hotels are not considered diverse because every hotel offers the same accommodations to their guests

• True

• False

Hospitality businesses serve guests throughout the US and the world.

• True

• False

Only sit-down restaurants are considered part of the foodservice business; food courts at the mall, food trucks, and sidewalk food vendors are not considered part of the foodservice business.

• True

• False

Campground are considered to be part of the lodging industry.

• True

• False

The tourism industry includes businesses that organize and promote travel, and they include travel agencies, convention and visitor bureaus, and tour operators.

• True

• False

The goal of recreation is to refresh a person's body and mind.

• True

• False

All segments of the hospitality industry aim to successfully meet the needs of their customers.

• True

• False

The ability to understand how another person feels is ______.

Customers only interact with hospitality workers while they are planning their trips, not while they are actually on their trip.

• True

• False

A single-unit business is considered a dependent business because it is connected to a larger company.

• True

• False