Tourism and Hospitality Quiz

Tourism is best defined as:

• Leisure only

• Traveling for leisure, business, or other purposes

• Migration for work

• Traveling only for relaxation

Hospitality primarily focuses on:

• Selling airline tickets

• Providing accommodation, food, and services

• Promoting heritage sites

• Organizing city tours

Which characteristic shows that tourism services cannot be stored?

• Intangibility

• Heterogeneity

• Perishability

• Seasonality

Different answers from staff to the same inquiry reflect:

• Intangibility

• Heterogeneity

• Inseparability

• Seasonality

A hotel room unsold today cannot be sold tomorrow. This is an example of:

• Perishability

• Interdependence

• Inseparability

• Fixed cost

Peak, shoulder, and trough periods describe:

• Intangibility

• Seasonality of demand

• Variable costs

• Customer loyalty

Interdependence in tourism means:

• Each sector works independently

• All services are interconnected

• Fixed costs dominate

• Only accommodation matters

Which is a fixed cost?

• Guest supplies

• Laundry

• Property taxes

• Food ingredients

Travel agencies belong to which sector?

• Accommodation

• Attractions

• Food & Beverage

• Travel and Tour

Casinos and spas belong to:

• Lodging

• F&B

• Recreation & Entertainment

• MICE