Consumer Protection and Financial Regulations Quiz

An economic aspect of the Federal Trade Commission's "do-not-call" registry is that it

• reduces the amount of junk mail received by consumers.

• permits telemarketing calls to new clients on the registry.

• restricts all telemarketing calls to consumers on the registry list.

• allows consumers to engage in voluntary transactions with businesses.

Victims of investment fraud MOST LIKELY experience

• a loss of money.

• personal injury.

• a decline in reputation.

• difficulty getting credit.

What is one way the Truth in Lending Act helps protect people who use credit cards?

• by limiting the amount of money that can be borrowed

• by requiring lenders to clearly state all loan terms and fees

• by guaranteeing approval for all credit card applicants

• by setting a maximum interest rate for all loans

How does the Fair Credit Reporting Act protect consumers?

• Through preventing banks from charging interest rates on loans

• By allowing borrowers to file bankruptcy when necessary

• By requiring credit bureaus to provide accurate information

• By insuring individual accounts in financial institutions

Which of the following is a common purpose of both the Truth in Savings Act and the Truth in Lending Act?

• They limit the interest rates that banks can charge on loans.

• They require banks to offer the same terms to all customers.

• They ensure consumers receive important details about financial products.

• They guarantee approval for all loan applications.

According to the Federal Bureau of Investigation, non-delivery of merchandise and "419" fraud are common examples of

• identity theft

• internet scams

• pyramid scheme

• credit card fraud

A primary role of the Better Business Bureau is to

• to settle workplace disputes.

• appeal litigated consumer issues.

• to investigate consumer complaints.

• address claims about health care quality.

If a restaurant fails to deliver the quality of service it promised and the management ignores your concerns, where should you report the issue?

• Local Police Department

• State Attorney General

• Better Business Bureau

• City Mayor's Office

What is it called when you receive a fake email pretending to be from a trusted company, asking you to provide your personal or financial details?

• Spamming

• Phishing

• Hacking

• Scamming

The Truth in Lending Act of 1968 had the biggest impact on which of these?

• credit cards

• product safety

• savings accounts

• product satisfaction