Chpter 2 Lesson 4 Managing Consumer Problems

Relating to the central government

• federal

• health fraud

• consumer advocate

• malpractice

The sale of worthless products

• federal

• health fraud

• consumer advocate

• malpractice

People whose sole purpose is to take consumer issues

• federal

• health fraud

• consumer advocate

• malpractice

A failure by a health professional to meet accepted standards

• federal

• health fraud

• consumer advocate

• malpractice

Health fraud is when someone offers a miracle cure.

Which is an example of that

• Work hard

• Overnight result

• Takes time

What is NOT a step in returning a faulty product

• keep the reciept

• read how to return it

• leave it on the table for a month

• keep product in original packaging

True/False

Weight loss and Growth hormones are the two products commonly associated with fraud

• true

• false

What term doesn't belong in to health fraud

• money back guarantee

• no risk

• ancient remedy

• takes weeks for product to work

True/False

When looking up a product, you want to believe everything you read about it on the internet

• true

• false

True/False

Always read and follow the instructions for the products you buy

• true

• false