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What are retailers?

• Companies that store raw materials

• Factories that assemble components

• Companies that sell goods to the public

• Manufacturers of aircraft

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What is stock in the context of the supply chain?

• The price of goods

• A vehicle used for transportation

• Goods stored and waiting to be sold

• A system of suppliers

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What is another name for a store?

• Supplier

• Shop

• Distribution centre

• Warehouse

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What is a warehouse?

• A place to store goods before selling

• A transport vehicle

• A location for customer service

• A type of retail software

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What does it mean to source components?

• Deliver them to customers

• Manufacture them domestically

• Throw them away

• Buy or obtain them

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A production shortfall happens when:

• Products are returned by customers

• Too much inventory is produced

• Not enough goods are produced

• Prices fall unexpectedly

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What does it mean to divert stocks?

• Return them to the manufacturer

• Ship them to their original destination

• Dispose of them permanently

• Send them to a different destination

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What is a vendor?

• A company that sells to other businesses

• A warehouse operator

• A customer buying the product

• A government inspector

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What does stock-out mean?

• Damaged goods in storage

• No stock left on shelves

• Selling all products at a discount

• Having too much stock

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What are penalties in supply chain contracts?

• Shipping costs

• Rewards for good performance

• Fines for late or failed delivery

• Tax payments