Multicultural Diversity in Hospitality

Fill in the blank: Multicultural Diversity refers to the presence and interaction of people from different _______ backgrounds—each with unique traditions, beliefs, languages, and values—within the hospitality industry, shaping how services are delivered, how teams work together, and how guests from around the world are welcomed and accommodated.

• cultural

• economic

• technological

• political

What does 'Culture' refer to?

• The natural environment of a region

• The socially constructed and learned ways of behaving and believing that identify individual and distinct social groups

• The economic activities of a country

• The political system of a society

Fill in the blank: Culture is a shared practice of a group of _______.

• people

• animals

• plants

• machines

Which of the following may be included in culture?

• A) Beliefs

• B) Values

• C) Customs

• D) All of the above

Which of the following are aspects that may be included in culture according to the passage?

• Language, customs, beliefs

• Weather, geography, climate

• Height, weight, age

• Speed, distance, time

Fill in the blank: Culture may include beliefs, values, knowledge, assumptions, experiences and ideas, customs, rituals, symbols, myths and legends, social activities, economics, politics, agriculture, industries, laws and ways of justice, security, health, environment, education, and _______.

• religion

• mathematics

• gravity

• photosynthesis

Fill in the blank: Art is an expression of the creative ideas and ________, and the artist can choose a medium to express their craft.

• imagination

• mathematics

• weather

• machinery

Which of the following best describes 'Art' as explained in the passage?

• A) A form of physical exercise

• B) An expression of creative ideas and imagination

• C) A type of scientific experiment

• D) A way to memorize facts

Fill in the blank: Beliefs and values are the guiding principles and accepted truths that shape how people _______, _______, and interact with others.

• think, behave

• eat, sleep

• run, jump

• sing, dance

Fill in the blank: ______ refers to the various forms of natural or man-made physical landscapes affected by human activities and how people arrange the physical space around them. It includes buildings, roads, fields, cities, and various land and water forms like mountains, coastal areas, and any physical landscape that underwent artificial or natural change.

• Geography

• Biology

• Chemistry

• Economics