Experimental Exercise - Group Project #4

Which type of departmentalization groups employees by customers’ problems and needs:

• Functional

• Product

• Customer

• Process

A manager with ____ has the right to direct the work of employees and make certain decisions without consulting anyone:

• Command

• Line authority

• Pride

• Good leadership

A manager cannot effectively handle all the purchasing of supplies for the business, so the manager creates a purchasing department; this is an example of:

• Staff authority

• Power

• Unity of command

• Operations

An individual’s capacity to influence decisions:

• Authority

• Power

• Human resources

• Research

Power based on one’s position in the formal hierarchy:

• Reward Power

• Expert Power

• Coercive Power

• Legitimate Power

Power based on identification with a person who has desirable resources or personal traits:

• Expert power

• Reward Power

• Referent Power

• Legitimate power

An organization with few rules, informal communication, and flatter structures would be considered?

• Organic

• Mechanistic

• Democracy

• A corporation

A structure in which the entire organization is made up of work groups or teams:

• Team Structure

• Learning structure

• Boundaryless Structure

• Matrix-Project Structure

Assigns specialists from different functional departments to work on projects led by project manager:

• Matrix structure

• Spreading out

• Leadership

• Management

Which Formal Work Group is composed of individuals brought together to complete a specific job task, with often a temporary existence until the task is completed?

• Command Group

• Task Group

• Cross- Functional Teams

• Self- managed Teams