Motivation and Staff Retention Quiz

What is the definition of 'motivation' in a business context?

• The amount of money a person earns

• The desire to work hard and achieve goals

• The process of hiring new employees

• A set of rules a manager makes

Which of these is a financial method of motivation?

• Job enrichment

• Praise from a manager

• Bonus payments

• Flexible working

If a worker is paid a fixed amount every month regardless of how much they do, they are receiving a:

• Piece rate

• Commission

• Salary

• Profit share

'Piece rate' means a worker is paid based on:

• The number of hours they work

• How many items they produce

• The profit the company makes

• Their level of seniority

What is 'Commission'?

• A basic hourly wage

• A payment made for every sale achieved

• A free car provided by the company

• Money given for retiring early

Which of the following is a non-financial way to motivate staff?

• Fringe benefits

• Overtime pay

• Job rotation

• Performance-related pay

'Job Enrichment' involves:

• Giving a worker more money for the same job

• Giving a worker more challenging and meaningful tasks

• Moving a worker from one simple task to another

• Reducing the number of hours a person works

What is 'Job Rotation'?

• Promoting a worker to a manager position

• Switching workers between different tasks to reduce boredom

• Closing the business for a holiday

• Firing staff who are not performing well

Offering an employee a 'Fringe Benefit' might include giving them:

• A 2% pay rise

• A private healthcare plan

• A promotion to a higher role

• Extra work on the weekends

Why might 'Autonomy' motivate an employee?

• They get to work with more people

• They have more control over how they do their work

• They get paid every week instead of every month

• They don't have to follow any laws