Interactive: Mobile Device Network Connectivity and Application Support

A user travels internationally and wants to swap their carrier by simply changing a small card in their phone. Which cellular technology makes this possible?

• GSM, because subscriber identity is stored on a SIM card

• CDMA, because subscriber data is stored on the device

• LTE, because it automatically detects international carriers

• 5G, because it supports global roaming by default

A technician is configuring a new smartphone to sync data with a company account. Which of the following are valid account types a technician might set up? Select all that apply.

• Microsoft 365

• Google Workspace

• PRL

• iCloud

The (a)   is a list stored on a CDMA device that tells it which cellular networks to prefer when roaming.

When a user wants to access corporate email on a personal device, the IT department often uses (a)   to manage only the work apps without controlling the entire device.

Unlike POP3, the (a)   protocol keeps email stored on the server so the same messages can be accessed from multiple devices.

Match each cellular generation to its key characteristic.

• Introduced basic digital voice and SMS

• 2G

• Supports HD streaming and fast data speeds

• 3G

• Ultra-low latency and multi-gigabit speeds

• 5G

• Enabled mobile internet and video calling

• 4G LTE

Match each synchronization method to its best description.

• Data stored and updated on remote servers

• USB sync

• Short-range wireless; used for contacts and files

• Cloud sync

• Wireless sync over a local network connection

• Bluetooth sync

• Wired connection; no network required

• Wi-Fi sync

Put the steps for setting up a corporate Exchange email account on a mobile device in the correct order.

• Confirm MDM policy acceptance to finish setup

• Complete two-factor authentication if required

• Select Exchange or corporate account type

• Enter the email address and server information

• Open email or accounts settings on the device

Put the steps for enabling a mobile hotspot and connecting another device in the correct order.

• Select the hotspot name and enter the password

• Enable the mobile hotspot or tethering toggle

• Open the mobile device network or hotspot settings

• Set a hotspot name and password

• On the other device, search for available Wi-Fi networks

Sort each item into the correct cellular technology category.

Groups:

(a) GSM

,

(b) CDMA

• AT&T and T-Mobile in the US

• Subscriber info stored on the device

• Uses SIM cards for subscriber identity

• Dominant in Europe and most of Asia

• Does not use a removable SIM card

• Used by Verizon and Sprint in the US