Management Functions and Skills Quiz

If a manager is setting strategic, tactical, and operational plans, which management skill are they demonstrating?

• Leading

• Planning

• Controlling

• Efficiency

Motivating and inspiring employees to work hard and achieve the business's goals is an example of which management function?

• Controlling

• Leading

• Planning

• Efficiency

A manager who can see the future direction of the business and communicate that direction to others is demonstrating which skill?

• Interpersonal skills

• Vision

• Efficiency

• Planning

What does "strategic thinking" involve in a business context?

• Viewing the whole business as a connected system and making decisions that benefit the entire organisation.

• Anticipating changes in the business environment and making adjustments before problems arise.

• Allocating resources and delegating tasks to employees.

• Increasing profit and growing market share.

Which of the following is NOT typically a goal of effective management?

• Increasing profit

• Growing market share

• Protecting the environment

• Ignoring the local community

Why is strategic thinking important for senior managers?

• It helps them set high standards for staff.

• It allows them to see the "big picture" and understand how each part of the business relies on the others.

• It enables them to monitor performance and compare results.

• It helps them communicate their vision to staff.

Why do managers need interpersonal skills? Choose TWO situations where these skills are important.

• When setting long-term goals for the company

• When listening to employee complaints and responding appropriately

• When holding team meetings to get staff ideas

• When analysing financial reports

A store manager holds weekly team meetings to get staff ideas on improving service. Which management skill is being used?

• Technical skills

• Communication skills

• Planning skills

• Financial skills

When a manager checks monthly sales reports and adjusts the budget, which term best describes their action?

• Leading

• Controlling

• Vision

• Proactive

When a CEO communicates their 10-year plan to staff, what are they sharing?

• Controlling

• Vision

• Efficiency

• Proactive