Performance Management and Rewards — Special Quiz

Which of the following BEST describes the purpose of HR Strategic Planning?

• To evaluate the performance of individual employees on a quarterly basis

• To ensure the organization has the right people with the right skills at the right time

• To design the compensation and benefits structure of the organization

• To conduct annual performance appraisals across all departments

Which of the following is an example of an off-the-job training method?

• Job rotation

• Coaching by a direct supervisor

• Apprenticeship

• Case study analysis in a seminar

Which of the following BEST describes a performance appraisal?

• A strategic plan for aligning individual goals with organizational objectives

• A formal process of evaluating an individual employee's job performance against established standards

• A system for distributing bonuses and incentives to top performers

• A method of forecasting future human resource needs

Which base of power does a manager use when they threaten an employee with a poor evaluation for missing a deadline?

• Legitimate power

• Referent power

• Coercive power

• Expert power

Development, as distinguished from training, is primarily focused on:

• Correcting current performance deficiencies in an employee's present role

• Teaching employees how to operate new equipment in their current position

• Preparing employees for future roles and long-term career growth

• Orienting new employees to organizational policies and procedures

An organization analyzes economic trends, labor market conditions, and demographic changes to anticipate future HR challenges. Which element of HR Strategic Planning does this represent?

• Gap analysis

• Action planning

• Environmental scanning

• Implementation

A supervisor rates all members of her team as "average" on their performance evaluations, even though their actual performance levels vary significantly. Which appraisal error is being committed?

• Halo effect

• Leniency error

• Recency error

• Central tendency error

Which performance appraisal method requires the supervisor to record specific examples of notably effective or ineffective employee behavior throughout the appraisal period?

• Graphic Rating Scale

• Critical Incident Method

• Forced Distribution

• Paired Comparison

A manufacturing company shares a portion of the cost savings generated by its employees' productivity improvements with those same employees. Which type of incentive plan is this?

• Profit sharing

• Merit pay

• Gainsharing

• Employee Stock Ownership Plan

A company sets up a simulated bank teller station where new employees practice transactions using the same equipment and procedures as the actual workplace before going on the floor. Which training method is being used?

• Role playing

• Business game simulation

• Vestibule training

• Job instruction training