ESP 2 - FTU HCMC

Reports that describe periodic, recurring activities or situational, nonrecurring events are _______.

• A. justification/recommendation reports
• B. informational reports
• C. analytical reports
• D. yardstick reports

Most informational reports are written _______.

• A. using the indirect organizational strategy
• B. by only top business executives
• C. using a formal writing style
• D. for a neutral or receptive audience

Kendra just attended a sales conference in Baltimore. She must now write a report summarizing her conference. What advice should she follow?

• A. Mention every topic that was discussed at the conference.
• B. Begin her report by identifying the event.
• C. Use a chronological organizational pattern.
• D. Avoid the use of headings or bullets so that the reader does not become distracted.

A report that gives status updates on a current project is called _______.

• A. the minutes of a meeting
• B. an analytical report
• C. a progress report
• D. a summary

Which of the following situations might require a progress report?

• A. The work of a committee preparing for an open house when a new wing of a hospital is completed
• B. The reporting of monthly sales figures for all divisions
• C. A study of whether a company should provide on-site childcare
• D. A one-page summary of a long article in The Wall Street Journal

Which of the following sequences of sections is recommended for progress reports?

• A. background; purpose; work completed so far; work in progress; current and potential problems and remedies; future activities and expected completion date
• B. purpose; background; work completed so far; work in progress; current and potential problems and remedies; future activities and expected completion date
• C. current and potential problems and remedies; purpose; background; work completed so far; work in progress; future activities and expected completion date
• D. purpose; background; work completed so far; work in progress; current and potential problems and remedies; future activities and expected completion date

When writing up meeting minutes, how should one begin?

• A. State whether the previous minutes were approved or revised.
• B. Record briefly the discussions of old business.
• C. Identify the person recording the meeting.
• D. Record the name of the group, date, time, and place of meeting.

How do informational reports and analytical reports differ?

• A. Informational reports emphasize facts; analytical reports emphasize reasoning and conclusions.
• B. Informational reports are intended for internal audiences; analytical reports are intended for external audiences.
• C. Informational reports are written using a formal writing style; analytical reports are written using an informal writing style.
• D. Informational reports emphasize reasoning and conclusions; analytical reports emphasize facts.

Justification/recommendation reports are sometimes called _______.

• A. internal proposals
• B. executive summaries
• C. feasibility reports
• D. yardstick reports

In what order should you organize your ideas when you believe your audience will be agreeable to the suggestions in your justification/recommendation report?

• A. Announce the recommendation, explain the recommendation, identify the problem or need, and provide necessary action.
• B. Provide necessary action, identify the problem or need, announce the recommendation, and explain the recommendation.
• C. Identify the problem or need, announce the recommendation, explain the recommendation, and provide necessary action.
• D. Identify the problem or need, provide necessary action, announce the recommendation, and explain the recommendation.