Sales Techniques and Objection Handling

Sales Techniques and Objection Handling

Assessment

Interactive Video

Business, Professional Development, Life Skills

9th - 12th Grade

Hard

Created by

Emma Peterson

FREE Resource

The video tutorial addresses common sales objections, particularly the 'I'm not interested' response. It emphasizes the importance of not taking such objections personally and provides strategies to handle them with finesse. The tutorial suggests setting up for future sales by asking prospects if they can be the first point of contact when the prospect is ready to buy. It also introduces powerful follow-up questions to gather valuable information for future engagements. Finally, the video promotes a High Ticket Closing training program, featuring testimonials from successful participants.

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10 questions

Show all answers

1.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What is a common mistake salespeople make when they hear 'I'm not interested'?

They offer a discount immediately.

They argue with the prospect.

They end the call abruptly.

They ask for a referral.

2.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Why should salespeople not take objections personally?

Objections indicate a lack of interest in the market.

Objections mean the prospect dislikes the salesperson.

Objections are often due to timing or budget.

Objections are always about the product.

3.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

How many follow-ups are typically required to close a sale?

One

Three

Five

Seven

4.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What is a common reaction of salespeople to the 'I'm not interested' objection?

They become more aggressive.

They offer a lower price.

They feel personally rejected.

They immediately end the call.

5.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What is a suggested way to handle the 'I'm not interested' objection?

Ask for a referral to another prospect.

Ignore the objection and continue the pitch.

Offer a free trial immediately.

Ask to be the first contact for future needs.

6.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What is the importance of asking for permission to follow up?

It ensures the prospect will buy next time.

It sets the stage for future business opportunities.

It guarantees a referral.

It allows for immediate sales closure.

7.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What should you ask before ending a call with a prospect?

If they are interested in a different product.

If they have any friends interested.

If they can provide feedback on the call.

What might need to change for them to consider a new option.

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