Translation Job Procedures and Communication

The video tutorial guides users on how to use Accudox for translation jobs. It covers setting up customer accounts, receiving job notifications, viewing and editing job details, and communicating with customers. The process of sending completed jobs for review, certifying them, and finalizing the translation is also explained. Users learn how to handle postage and download documents.

What are the options available for customers to create an account on Accudox?

• Facebook, Instagram, or Snapchat

• Google, LinkedIn, or Instagram

• Email, Twitter, or LinkedIn

• Email, Google, or Facebook

What happens after a customer assigns you a new translation job?

• You receive a letter in the mail

• You receive a phone call

• You receive an email notification

• You receive a text message

What can you do on the job page after accepting a translation job?

• Neither view nor accept the job

• Only accept the job

• Only view the source documents

• View the source documents and accept the job

How can you communicate with your customer after accepting a job?

• Using the messaging function

• Through phone calls

• Through video calls

• Through email

What should you do once you finish a translation job?

• Click on 'Send to Customer'

• Click on 'Save Draft'

• Click on 'Cancel Job'

• Click on 'Edit Job'

What action can you request from your customer if there are issues with the translation?

• Request a new job

• Request a meeting

• Request action

• Request a refund

What is the final step after the customer reviews the translation?

• Click on 'Complete Job' to digitally certify the document

• Click on 'Cancel Job' to stop the process

• Click on 'Save Draft' to save changes

• Click on 'Edit Job' to make changes

What can you do if the customer selected postage for the translation?

• Request a new job

• Cancel the postage option

• Send an email confirmation

• Download a completed unstamped version for stamping and signing