Understanding HRM Approaches in Business Management

The video discusses the importance of human resource management (HRM) in achieving business objectives. It explores different HRM approaches, including soft and hard HRM, and the factors influencing these strategies. Soft HRM focuses on employee engagement and inclusivity, while hard HRM emphasizes discipline and defined roles. The video highlights the need for businesses to balance these approaches to maintain productivity and employee satisfaction.

Why is it crucial for a business to maximize employee performance?

• To reduce the number of employees

• To achieve corporate objectives

• To increase product prices

• To minimize customer interactions

What factor might influence a business to accept a higher turnover rate in certain roles?

• The role requires high skill

• The role is a managerial position

• The role is in high demand

• The role is a sales assistant

What is a key characteristic of the soft HRM approach?

• Low employee involvement

• Strict role definitions

• High staff engagement

• Centralized decision-making

What is a potential drawback of the soft HRM approach?

• Increased employee turnover

• Faster decision-making

• Higher productivity

• Slower decision-making

What is a defining feature of the hard HRM approach?

• Inclusive work culture

• Strict role definitions

• Flexible work hours

• High staff engagement

What can result from a hard HRM approach if employees are not motivated?

• Increased employee satisfaction

• High turnover rates

• Improved company reputation

• Enhanced creativity

What should businesses ideally find between soft and hard HRM approaches?

• A complete shift

• A fine line

• A new strategy

• A strict policy